Travel Customer Representative
Company: Getaway Travel Agency
Location: New York, NY (Remote Opportunity)
About the Job
As a Travel Customer Representative, you’ll be the go-to guide for clients from booking to returning home. Your role is to assist with travel inquiries, manage bookings, and provide world-class customer service that ensures every journey is smooth and memorable.
Key Responsibilities
| Responsibility | Details |
|---|---|
| Client Support | Respond promptly and professionally via email, phone, and messaging platforms |
| Bookings | Assist with new reservations, changes, cancellations, and special requests |
| Travel Information | Provide accurate guidance on destinations, travel documents, and agency policies |
| Follow-ups | Confirm trip details and check client satisfaction |
| Issue Resolution | Handle concerns or complaints with empathy and problem-solving |
Ideal Candidate
| Requirement | Details |
|---|---|
| Communication | Excellent verbal & written communication skills |
| Experience | Strong customer service background (travel or hospitality preferred) |
| Skills | Organized, detail-oriented, dependable, proactive |
| Tech-Savvy | Comfortable using booking platforms & digital tools |
| Passion | Loves travel and helping others create memorable experiences |
Perks & Benefits
| Benefit | Details |
|---|---|
| Remote Work | 100% work-from-home flexibility |
| Scheduling | Flexible hours that fit your lifestyle |
| Travel Perks | Exclusive industry discounts & travel benefits |
| Growth | Opportunities to advance within the agency |
| Training | Supportive team + ongoing learning |
Why Join Us?
At Getaway Travel Agency, you’re not just supporting travel — you’re creating unforgettable experiences for our clients. If you’re enthusiastic about travel, customer-focused, and love helping others, we want you on our team!
👉 Apply today and start your journey with Getaway Travel Agency USA!
